Standard Shipping:
Free UK Shipping on orders over £50.

Returns:
We want you to be delighted with your purchase, but if you are not, you can return any physical item within 28 days of receipt, provided the product is undamaged, unused and in its original packaging. Please contact us at support@caterpillarcrossstitch.com including your order number and original email address you used at checkout. If an item is faulty or has arrived damaged, please include photos attached to your email.